WIDJAJATI, E. P. .; ISLAMI, M. C. P. A. . Assessment of Service Quality in Community Health Center Using Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA). Nusantara Science and Technology Proceedings, Malang, Indonesia, p. 22-27, 2022. DOI: 10.11594/nstp.2022.2704. Disponível em: https://nstproceeding.com/index.php/nuscientech/article/view/753. Acesso em: 5 feb. 2025.