PERMATASARI, Reisa; NAJAF, Abdul Rezha Efrat; SISEPHAPUTRA, Bonda. Business Process Evaluation of ITS Medical Center using Value Stream Mapping. Nusantara Science and Technology Proceedings, Malang, Indonesia, p. 17–23, 2022. DOI: 10.11594/nstp.2022.2904. Disponível em: https://nstproceeding.com/index.php/nuscientech/article/view/844. Acesso em: 16 jul. 2025.