Hidayat, Rusdi, Megahnanda A.K, and Herlina Suksmawati. 2018. “Influence of Service Quality on Students’ Satisfaction in Using the Library of UPN ‘Veteran’ Jatim”. Nusantara Science and Technology Proceedings, August, 289-97. https://nstproceeding.com/index.php/nuscientech/article/view/49.