Hidayat, Rusdi, Megahnanda A.K, and Herlina Suksmawati. “Influence of Service Quality on Students’ Satisfaction in Using the Library of UPN ‘Veteran’ Jatim”. Nusantara Science and Technology Proceedings (August 27, 2018): 289–297. Accessed July 30, 2025. https://nstproceeding.com/index.php/nuscientech/article/view/49.